Wireless Service Terms and Conditions

  1. Permitted Use:  Baseline cellular data modules are for use with BaseManager central control solutions only.  No other data service uses are permitted with this service plan.  Use of the service or equipment for other purposes is prohibited and may result in additional service fees and/or termination of service.
  2. Usage & Billing: Billing for service is assessed annually. Each data plan is for a single cell modem. When ordered as BL-CM3G-X or BL-CM3G-P, the first year of service, from the activation date, is bundled with Baseline cellular modules.  Cell modem gateway modules (part number BL-CM3G-GW) do not include a bundled service plan. Service plan rates are determined by the number of controllers connected to the gateway. Renewal of annual service fees will be invoiced at least 30 days prior to the annual due date of the service.  Failure to pay service fees by the due date will result in deactivation of the service.  Reactivation fees may be required to resume service.
  3. Automatic Payment: Automatic payment for services can be arranged via credit card with Baseline.  Credit card payments will be billed on the date of annual renewal or on the last business day prior to the date of annual renewal.
  4. Overages: These data service plans are not unlimited plans!  The single controller plan is sized to cover any standard access of the system via BaseManager. Baseline reserves the right to bill for overages caused by excessive or inappropriate use of the system.  Baseline will notify the authorized account contact at the end of the billing period if overages have been detected.  Higher capacity service plans are available if the single controller plan is considered by the customer to be inadequate or when multiple controllers are connected through a cell modem gateway.  In order to avoid overages, please ensure that the appropriate number of BaseStation irrigation controllers are connected to a cell modem as allowed by the size of the cell data plan. 
  5. Cancellations & Termination: This plan may be terminated at any time.  Baseline will refund a portion of the pro-rated unused annual service fees after receiving and validating the returned SIM card.  Contact Baseline for specific details on pro-rated refunds for service costs.
  6. Security: Baseline's primary cellular network is provided in partnership with AT&T, and every effort has been made to ensure data security on the Baseline network.  Baseline cellular devices are not addressable from the open Internet, and connections are strictly controlled through the Baseline cellular network and Baseline's private network operations center. Furthermore, irrigation controllers connected through the Baseline cellular network must register properly with a BaseManager server, and all communications are encrypted with SSL.  Baseline's cellular network is only authorized for Baseline irrigation controller use and is not enabled for access to other Internet servers or service.
  7. Access Requirements: To access a cellular module, users must be within service of a supported provider access point (cell tower).  Baseline cannot and does not guarantee specific area coverage without a site test and cannot guarantee uninterrupted access in the event of service provider equipment malfunction or changes.  Optional high gain antenna kits are available for Baseline cellular modules.  Contact your authorized Baseline distributor for more details.  For a list of authorized distributors, consult the Baseline web site at http://www.baselinesystems.com.  For detailed data service coverage information, contact Baseline at 1-866-294-5847.
  8. Changes to Terms and Conditions: These terms and conditions may be changed from time to time without notice.  Consult the Baseline web site at http://www.baselinesystems.com for the most up-to-date service terms and conditions.
  9. DISCLAIMER: BASELINE IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY, ANY AVAILABILITY OR UNAVAILBILITY OF THIS DATA SERVICE, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE OR REPLACEMENT OF EQUIPMENT AND PROPERTY.